Once you have collected your luggage, call Maple Parking on 0121 227 3338 (option 2). Exit the terminal and follow the signs to Valet Parking, where you originally dropped off your car. Your vehicle will be returned to the designated Maple Parking bays by a uniformed driver. Please ensure you are at the collection point within 10 minutes of your call to avoid additional charges payable at the exit barrier. If you are returning earlier than your booked time or date, please notify us at least 24 hours in advance to prevent any delay. Occasionally, the meeting point may change at short notice - you will be advised of this when you call if it applies to your return.

Call 0121 227 3338 (select option 1) 15 minutes before your arrival at Birmingham Airport. Have your Booking Name and Booking Reference ready when you call - this allows us to dispatch your driver promptly. Follow the directions provided to the meeting point at the terminal. On arrival, please allow 3-4 minutes for our driver to complete the check-in procedure and carry out a photographic vehicle inspection. If you are running late, this inspection can be completed by the driver after you leave but before your vehicle is moved.

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible. For any last-minute date or time changes before your booking starts, call Maple Meet & Greet on 0121 227 3338. No trailers accepted; vehicles must fit within a standard space (2.4m x 4.8m). Late collection after calling for your car may incur extra charges. Additional days are charged at £20 per day (or part day) and must be paid before vehicle handover. All vehicles must be roadworthy, with a valid MOT and Road Fund Licence. Unsafe or illegal vehicles will be refused and no refunds issued.

Before you set off, please ensure you call 0121 227 3338 (option 1) prior to your arrival.

1. On arrival at Birmingham International Airport, stay in the right-hand lane and follow signs for ‘Valet Parking’.
2. Drive through the barrier and take a ticket, which you’ll hand to your Maple Parking chauffeur.
3. Park your vehicle in the designated Maple Parking bays.
4. A uniformed chauffeur with ID will meet you to collect your vehicle and complete the handover.