On your return, please call the number shown on your receipt (provided at check-in) 30 minutes before you expect to arrive. We recommend making this call as soon as you land. Once we receive your call, we will arrange for your vehicle to be returned from our secure facility to the airport. Your car will be returned to the Valet Parking area - the same location where you dropped it off. Our driver will greet you, verify your booking, and hand back your keys. Need Assistance? If you have any questions or require help, please call the number provided on your receipt

Call Ahead - Please contact us 30-60 minutes prior to your arrival at Birmingham International Airport by calling +44 (0) 121 769 3451. Arrival at the Airport - When you reach Birmingham International Airport, follow the signs for “Valet Parking.” Vehicle Handover - One of our professional drivers will be waiting to greet you and complete the check in process for your vehicle. For precise directions, you can also use our what3words location: ///reward.ship.venue. Need Assistance? If you have any questions or require further guidance, please don’t hesitate to call our team on the number above.

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible. Remove all other keys or items from your key ring before handing over your vehicle - only the car key should be provided. Platinum Valet accepts no responsibility for house keys, alarm fobs, or other items left on the key ring. All valuables should be removed from your vehicle before handover, as the Company is not liable for any loss or damage to items left inside. Please allow sufficient time to arrive and drop off your vehicle at the designated location.

Please follow local signage to reach Birmingham Airport. 
The drop off location for Valet Parking is located within the BHX Valet Parking area.