When you return to Gatwick: After collecting your luggage and clearing customs, call I Love Meet & Greet on the number provided in your booking. Make your way to the same Approved Operator meeting point where you dropped off your car. Your car will be returned to you so you can continue your journey with no delays.  

Using the I Love Meet & Greet service at Gatwick is quick and simple: Call I Love Meet & Greet when you’re approximately 10 minutes from the airport (the number is provided in your confirmation email). Drive to your terminal’s designated meeting point as described above. A uniformed, insured driver will be waiting to greet you. Hand over your keys and head straight into the terminal to begin your journey. Important: Arrive in good time to complete the handover before heading to check-in.

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible. You are required to leave your keys, your vehicle will be securely relocated by I Love Meet and Greet. For last minute booking changes from the day before arrival, contact I Love Meet and Greet on 01293 824 221. Gatwick Airport forecourt charges are included, any penalty notices must be reported to customer.services@ilovemeetandgreet.co.uk, this service is provided by I Love Meet and Greet. A key is required by the drivers on collection to start and drive the vehicle. If your car is operated by an APP, you will be required to bring a key of some form, allowing the driver to start and move your car. Failure to do so will result in a fee of £15 per day being charged.

I Love Meet & Greet operates at both the North and South Terminals at Gatwick Airport. Follow the steps below to meet your driver smoothly at your departure terminal.

If travelling via the M23, exit at Junction 9 and follow signs for your departure terminal (North or South).

North Terminal

1. Follow signs for ‘Passenger Drop Off – North Terminal’
2. Stay in the right-hand lane as you approach
3. Drive to the far end of the drop-off area
4. Look for the Approved Operator bays
5. Your I Love Meet & Greet driver will be waiting to collect your vehicle

South Terminal

1. Follow signs for ‘Passenger Drop Off – South Terminal’
2. Keep in the right-hand lane
3. Drive to the far end of the drop-off zone
4. Pull into the Approved Operator lane
5. Your I Love Meet & Greet driver will meet you there

Please have your booking confirmation ready and allow extra time for the handover, especially during busy periods.