Once you have collected your luggage and cleared customs, call I Love Meet & Greet on the number provided in your booking confirmation. Make your way to the designated meeting point. Your vehicle will be returned to you. Collect your keys and begin your journey home.

When you are around 10 minutes away from the airport, call I Love Meet & Greet on the number provided in your booking confirmation. Drive to the designated meeting point and an I Love Meet & Greet operative will be there to meet you. Hand over your keys and vehicle to the driver, then make your way to the terminal. Please allow enough time to complete the vehicle handover before heading into the airport. While you are away, your car will be washed for you.

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible. You are required to leave your keys, your vehicle will be securely relocated by I Love Meet and Greet, vehicle restrictions apply. For last minute booking changes from the day before arrival, contact I Love Meet and Greet on 01293 824 221. Gatwick Airport forecourt charges are included, any penalty notices must be reported to customer.services@ilovemeetandgreet.co.uk. Exterior cleaning is available on request and provided by I Love Meet and Greet. A key is required by the drivers on collection to start and drive the vehicle. If your car is operated by an APP, you will be required to bring a key of some form, allowing the driver to start and move your car. Failure to do so will result in a fee of £15 per day being charged.

If you're travelling via the M23, exit at Junction 9 and follow the signs to your departure terminal. Then use the instructions below based on whether you're flying from the North or South Terminal.

North Terminal:

1. Follow signs for ‘Passenger Drop Off - North Terminal’
2. Stay in the right-hand lane
3. Drive to the far end of the drop-off area
4. An I Love Meet & Greet driver will be waiting in the Approved Operator bay

South Terminal:

1. Follow signs for ‘Passenger Drop Off - South Terminal’
2. Stay in the right-hand lane
3. Continue to the far end of the drop-off area
4. A driver will meet you in the Approved Operator lane

Look out for staff wearing I Love Meet & Greet uniforms and identification. Allow enough time for handover before heading to the terminal.